Support information · Updated 26 August 2026
Check something suspicious
Use the PauseSure web checker for a message, link, phone number, screenshot, or QR code.
Data and account controls
Review the Privacy Notice and account-deletion guidance.
Security reports
Use the Security page for responsible-disclosure boundaries and safe reporting instructions.
Before you send us anything
Do not email passwords, one-time codes, government identifiers, bank or card numbers, recovery phrases, private keys, full account statements, or unredacted scam evidence. PauseSure will never ask you to move money to “protect” it.
If you suspect a scam
- Stop replying, clicking, calling, or paying.
- Preserve the message and transaction details without forwarding secrets.
- Open the organization's official app or type its known address yourself.
- Contact your bank immediately if any money or credentials were shared.
- Report the incident through your country's official fraud-reporting service.
Use PauseSure now
The web checker runs on pausesure.com and uses the same production analysis service and response contract as the main iPhone check flow. Submitted checks are not retained in application data or request logs. Screenshot checks use Google Cloud Vision for text recognition before the extracted evidence enters that shared engine; valid web destinations can be checked through Google Web Risk without opening them. Results use High risk, Unclear, or Couldn’t verify, with evidence and next steps. Review the iPhone app toolkit and protection tools for the rest of the product flow.