Account deletion · Updated 25 August 2026
Delete an account in the app
- Open PauseSure and go to Settings → Account.
- Select Delete account.
- Review what will be removed and confirm the request.
- Complete any safe reauthentication step shown by the app.
Request assistance
If the app is unavailable or the in-app control cannot be completed, authorized testers should use the verified private support route supplied with their access. Do not send passwords, Apple credentials, identity tokens, payment details, or one-time codes. PauseSure may need a proportionate verification step and will communicate the expected completion date after verification.
What deletion covers
A completed deletion request covers the account record and account-linked service data that PauseSure is not legally required to retain. The confirmation process identifies any device-local records or exports that must be removed separately.
Retention exceptions
Limited records may remain temporarily when needed for security, fraud prevention, backup integrity, dispute handling, or a legal obligation. Applicable retention and deletion behavior must be documented for the released service. Data that has been irreversibly de-identified cannot be linked back to an account-deletion request.
Confirmation
PauseSure will confirm when the account request has been completed or explain what additional action is required.