Account deletion · Updated 26 August 2026
Delete an account in the app
- Open PauseSure and go to Settings → Account.
- Select Delete account.
- Review what will be removed and confirm the request.
- Complete any safe reauthentication step shown by the app.
Request assistance
If the in-app control cannot be completed, start from the PauseSure Support page and use only a contact route verified on pausesure.com. Do not send passwords, Apple credentials, identity tokens, payment details, or one-time codes. PauseSure may require proportionate reauthentication before acting on account-linked data.
What deletion covers
A completed deletion request covers the account record and account-linked service data that PauseSure is not legally required to retain. The confirmation process identifies any records stored by the iPhone app or exports that must be removed separately.
Retention exceptions
Limited records may remain temporarily when needed for security, fraud prevention, backup integrity, dispute handling, or a legal obligation. The applicable service explains those retention boundaries. Data that has been irreversibly de-identified cannot be linked back to an account-deletion request.
Confirmation
PauseSure will confirm when the account request has been completed or explain what additional action is required.